Privacy Policy

This privacy policy describes how we will collect and use your personal data. Please read it carefully, and if you have any questions, please contact us at support@revive-uk.com.

Our Contact Details

Our site (https://revive-uk.com/) is owned and operated by Revive! Auto Innovations (UK) Limited.  Revive! is a private limited company registered in England under company number 05115063, whose registered office address is Chestnut Field House, Chestnut Field, Rugby, CV21 2PD.  Our ICO data protection registration number is ZA098759.

What Data We Collect and How?

We currently collect and process the following information:

How We Use Your Personal Data

Most of the personal data we process is provided directly by you, and under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing this information.  The table below lists the processing purposes and the lawful basis.
Purpose for Processing Legal Basis
To provide a quote to you for our services
Necessary for the performance of a contract.
To manage any repairs that we have carried out for you.
Necessary for the performance of a contract.
To provide you with promotional offers and services we think may interest you. Consent.
To understand how you interact with Our Site (using non-essential cookies). Consent.
To verify your identity.
Necessary for compliance with a legal obligation.
To sell and supply our services to you.
Necessary for the purpose of our Legitimate Interests.
To protect customers, employees and other individuals and maintaining their safety, health, and welfare.
Necessary for the purpose of our Legitimate Interests.
To promote our products and services.
Necessary for the purpose of our Legitimate Interests.
To understand customer behaviours, activities, preferences, and needs.
Necessary for the purpose of our Legitimate Interests.
To improve existing products and services and developing new products and services.
Necessary for the purpose of our Legitimate Interests.
To handle customer contacts, queries, and complaints.
Necessary for the purpose of our Legitimate Interests.
To fulfil our duties to our customers, colleagues, and other stakeholders.
Necessary for the purpose of our Legitimate Interests.
Where we rely on the performance of a contract to process your personal data, and you do not provide it to us, we may not be able to provide you with the product/service you requested.
We also receive personal information indirectly from the following sources:

Who do we share your data with?

We share your personal information with the following third parties:
Recipient Activity Carried Out Location
Trustpilot A/S (“Trustpilot”) To invite you to review any service and or products you received from us.
Amazon Web Services, European Union.
Licenced Franchisees To delivery services to you
United Kingdom.
If any of your personal data is shared with a third party, as described above, we will ensure that your personal data is handled safely, securely, and per your rights, our obligations, and the third party’s obligations under the UK GDPR.
Your personal data may be transferred to a third party if we sell, transfer, or merge parts of our business or assets.  Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Notice.

Do we transfer your personal data outside of the United Kingdom?

We store some or all your personal data in countries outside of the UK. These are known as “third countries”. We will only store or transfer personal data in or to countries deemed to provide adequate protection for personal data.

How do we store your personal data?

The security of your personal data is essential to us, and to protect your data, we take several necessary measures, including the following:

How long will we retain your personal data?

We will not keep your personal data any longer than necessary, and when it is surplus to requirements per our Retention and Data Disposal Policy, we will securely destroy your personal data.

What are your Individual Rights?

Under data protection law, you have rights, including:
You are not required to pay any charge to exercise your rights.  If you make a request, we have one month to respond.
If you have any questions about how Revive! uses your personal data that are not answered here, or you want to exercise your rights regarding your personal data, please email us at support@revive-uk.com.

How to Complain

If you have any concerns about our use of your personal information, you can complain to us at support@revive-uk.com. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. The ICO’s address is the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.  Alternatively, you can phone their helpline at 0303 123 1113 or complete an online form via the ICO website (https://www.ico.org.uk).
Date last reviewed: January 2024

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