FAQs

FAQs - REVIVE! ALWAYS AIMS TO DELIVER OUTSTANDING SERVICE AND QUALITY TO OUR CUSTOMERS

On this page, we try to respond to some of the more common questions or FAQs we are asked from time to time. If you have a question that is not covered here, please do not hesitate to get in touch with us via the contact us page.

SMART repair is an acronym for ‘small to medium area repair technique’. While there is no formal definition of what ‘small’ means in this instance Revive! specialise in minor repairs up to and including a single panel.

Technicians are trained to the highest standards and are used to working outside in most weathers.  They will make an assessment of the conditions they are expected to work in and will only take on repairs that can be completed to a professional level.

Colours are mixed and matched on site using the same tinters and systems that are used in top bodyshops, but in smaller quantities.  This allows for a precision repair and at the same time is much kinder to the environment.

No – small dents can be filled but we do not use methods to pop dents out.  We do however have associates across the country who can complete paintless dent removal (PDR) and we can liaise with them if required.

Revive! is one of the largest networks in the UK and covers the vast majority of the country. Click on our ‘Find my nearest technician’ link to see your local repairer.

While estimates can be given from a distance, full damage assessment can only be carried out on viewing a vehicle. What you can be certain of is that the repair cost will be substantially lower than any quote from a traditional bodyshop. Click on the ‘Quick quote’ link and identify the area of your car that is damaged for a quick and easy way to get a rough assessment of what your repair would cost

Revive! will travel to you to repair your vehicle. Our technicians can come to your home or workplace, they just need access to off-road parking and a power source.

In some areas of the country we also have Rapid Repair Centres, where you can bring your vehicle to us for larger repairs such as damage across multiple panels. You can find a list of our Rapid Repair Centres here.

Revive! provide high quality, consistent aftermarket cosmetic repairs. Whilst aftermarket cosmetic repairs are not identical to an automotive manufacturer factory finish, Revive! use professional industry recognised methods and products with innovative techniques to achieve the highest possible technical standard.

In normal circumstances, such a repair is unlikely to be noticed by a casual examination of the vehicle. However, end of lease inspectors may be able to identify repairs.

All bodywork repairs come with a lifetime ownership guarantee, while wheel repairs have a one-year guarantee. You can read more about our lifetime ownership guarantee here.

You can read our aftercare instructions here.

If your scratch and dent insurance provider have referred you to Revive!, we will acquire payment from them directly.

If you are paying for the repair yourself, card payment options are available in-person or by phone after your repair has been completed. Some Revive! franchises also accept cash, cheque or bank transfer.

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How it Works
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Tell us about
your damage
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We send
you a quote
We come to repair your car
We come to
repair your car

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