Mythbusting SMART Repairs: Revive! bring you the facts about SMART Repairs

When talking about SMART Repairs there are a lot of mistruths and myth spread throughout the motor industry on forums, social media and even in person. There are often concerns about the quality, capability and technique of SMART repairers as a whole. These are often based on jealousy, a poor customer experience, or just poor workmanship, pure and simple. So, Revive! have decided to set the record straight on a few things so our customers know exactly what they’re getting when they request a quote for a Revive! SMART repair.

• A Revive! SMART Repair won’t be high-quality

Revive!’s technicians are accredited by our IMI verified training centre and always work with the highest quality products to achieve an exceptional finish that will last. Technical excellence is one of Revive!s key values as we aim to provide the highest quality services to our customers. The products our technicians use to complete repairs are of the highest industry standard and can be found in most premium body shops, this includes our masking supplies, sanding materials, personal protective equipment, and most importantly our paints.

• Body shops are better

This myth depends on the job at hand, if you are looking for a complete respray then yes, Revive! have never claimed to be a complete paint shop meaning body shops will offer a better service. However, for a SMART repair Revive! are significantly superior, in terms of price, efficiency, and time taken.

To perform a SMART repair a typical body shop will remove the damaged panel from the vehicle, sand down the complete panel, complete any filling or repairs necessary, respray the panel before returning it to the vehicle. This entire process can cost over £1,000 not to mention leaving you without a car for up to a week. A Revive! SMART Repair will target the damaged area directly, sand and fill/repair the area before respraying the piece, all while the panel remains in situ on the vehicle. Not to mention performing the repair on your driveway in up to 5 hours for significantly less than a conventional body shop.

• You can’t achieve a quality finish on a driveway

Our 38,000 Trustpilot reviews and 4.9-star rating would beg to differ. With many happy customers in the past, we are certain you can achieve a superb quality finish on a driveway. Technicians are trained to the highest standards and are used to working outside in most weathers.  They will make an assessment of the conditions they are expected to work in and will only take on repairs that can be completed to a professional level.

• Buy cheap, buy twice

It’s a common thought in the motor industry that typically, increased cost equals increased quality. But Revive! are happy to be the exception to the rule. Our Lifetime Guarantee ensures that if for any reason you are unhappy with the work provided by your local Revive! technician, you can rest assured that your repair is guaranteed for as long as you own the vehicle. You will need to provide your original Revive! invoice as proof of purchase and note that the guarantee is provided by the issuing repairer who works under licence to Revive! UK. Our Lifetime Ownership Guarantee is with the customer, not the manufacturer and only applies to repairs to vehicle bodywork. Alloy wheel repairs come with a one-year guarantee which only applies if no further damage to the wheel has occurred since the repair.

• You can’t match colours in the back of a van

As previously mentioned, our vans are equipped with industry standard quality paint supplies, our technicians are trained to utilise various sources to establish the correct colour match, this includes the manufacturers specifications for the paint along with their expertly trained eye to establish the condition of the existing paint determining if it has been significantly damaged to warrant a change in colour. This results in a perfect colour match that not only repairs the damaged area, but also mirrors the existing paintwork.

If you have any questions about Revive!’s SMART Repair services feel free to reach out to our customer service team who will be more than happy to assist you. Please call: 0800 056 2999

If you are interested in our repair services, please get in touch with our team now!

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