The call centre staff (Charlotte) was very helpful, quick in responding and obliging. Had to rearrange twice due to us being unable to make the first appointment and then weather being a problem for the second appointment. When the engineer did arrive, he was punctual, efficient, professional and explained what he had done.
Just seems ridiculous that their are no local engineers – Nottingham to Burnley for a job that took just over an hour seems less than efficient.
Would definately recommend.
Jacqueline Martin-Greathead -