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Bookings Coordinator

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Revive! UK is one of the UK’s most successful franchise networks having finished in the Top 25 of Elite Franchise’s annual Top 100. We provide a market leading SMART repair service and have over 180 vans nationwide.

Our head office team is vital to supporting our mobile technicians and franchisees. We are looking to strengthen the team by recruiting a full time Bookings Coordinator to join our team.

In this role, you will report to the Service Delivery Manager and provide a vital support service. It’s essential that you have strong organisational skills and the ability to multitask.

Communicating on the phone will be a key aspect of this role, so a confident telephone manner is a must as well as having great interpersonal skills.

You will work within the busy UK scheduling team, but you will be required to interact often with other departments within the company.

Ideally, you’ll have administrative experience from a previous role in Customer Service or a similar department.
 

Key Roles & Responsibilities

  • Communicating on the phone with Revive! customers and technicians to schedule repairs
  • Managing leads and bookings
  • Inputting case notes into a Microsoft Dynamics CRM system
  • Providing real time solutions to resource challenges in order to maximise sales

 
If you are interested in finding out more, please email amanda.paul@revive-uk.com or upload your CV below.
 
 

Upload your CV

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